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Our popular Next Day Delivery service ensures that all parcels are delivered the next working day† within a 1 hour delivery window.
DHL emailed me they were coming between 11.13- 12.13. They failed to arrive. 15 minutes later they sent a text they had been delayed and would come later. No time is given. I couldn't wait in all day, so rearranged for the following day. Again given time slot 11.30- 12.30. They failed to arrive again.
You will receive an email from UK Mail on the morning of your delivery day (Mon-Fri) stating your 1 hour delivery window.
Example tracking message:
Your parcel is on the vehicle for delivery
The estimated time of arrival is between 15:08 - 16:08
To track your parcel or view your one hour time slot:
- Log into your account on drinkstuff
- Click on “View my orders”
- Click on your recent order
- If your order has been dispatched by UK Mail, you will see a “Track my order” link and your tracking number. Track your order on UK Mail's website to find out your 1 hour time slot.
If your UK Mail parcel does not arrive as expected, you can call or email our Customer Support Team at the details below, and we'll handle any issues with delivery on your behalf.
Customer Support Team:
† Applies to England & Wales only. Unfortunately, UK Mail cannot offer a Next Day service to Scotland, the Channel Islands, the Isle of Man, Northern Ireland and other Off-Shore Islands of the British Isles.
You must place your order before 17:00hrs, one working day before you expect your delivery to ensure your order is dispatched the same working day.
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Order placed at before 17:00, Tuesday – Delivered Wednesday
Order placed at after 17:00, Tuesday – Delivered Thursday
Order placed at 14:30, Saturday – Delivered Tuesday
For our complete delivery guidelines, please see our Delivery Details.