Hermes Delivery Not Arrived In Time Slot



The item you sent with us is not excluded from protection, or prohibited from sending; Only the person who booked the delivery in question can make a claim. You will not be able to make a claim if you are not the contract holder. Now when customers order an article, they are emailed a precise expected delivery time slot when the article is dispatched, like ‘Delivered by Hermes; expected delivery time slot: Monday 23.11.15 between 10am and 1pm’. If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it.

helenium7's review of Hermes Parcel Delivery

Right

“never deliver when they say”

Written on: 06/10/2019 by helenium7 (2 reviews written)

We get about one delivery a week with Hermes, they NEVER deliver in the time slot they say - and that can be at 9pm which is a total pain esp when it has NEVER been delivered at that time. Latest yesterday they did not deliver at all because they alleged no-one was at home - a complete fantasy - we were there the whole time, the gate was open, the house door was open and even a note on the threshold to tell them we were home and to leave parcel on the threshold. Do not use them. All our mail orders will now specify 'please do not deliver with Hermes'.

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